While we cannot guarantee any specific results in your case, there are a number of guarantees that are offered to the clients of Price and Price Law, P.C.:
WE GUARANTEE that if you have not filed another bankruptcy case within the last 12 months that was dismissed, that the filing of a new bankruptcy case by our office will automatically stop all foreclosures, repossessions, claim and delivery cases, court proceedings (other than criminal prosecutions), garnishments, threats, telephone calls, collection calls, bills, statements, demand letters, and general creditor harassment.
WE GUARANTEE that if any of your creditors fail to comply with any of the Bankruptcy Laws or with any relevant non-bankruptcy law after proper notice from our firm, then we will file a lawsuit against those creditors before the Bankruptcy Court and that we will enforce all of your available rights.
WE GUARANTEE that if we recover any monetary damages in any such action, then you will receive no less than half of the amount recovered regardless of the amount of our legal fees and expenses.
WE GUARANTEE that any such actions shall be undertaken at no costs whatsoever to you since we file all such cases under the Contingency Fee Agreement that we have all signed. This Agreement clearly says that our fees and expenses will be paid from any settlement or judgment and that if we do not get any money from your creditors then you do not owe us any money for our fees and expenses.
WE GUARANTEE the quality of our legal services. You can be sure that all legal work that comes from this office will be of the highest possible caliber. If you ever find anything that does not meet your needs or expectations, please bring it to our attention. We will correct the situation immediately. We encourage clients to advise us of any problems so that we can continue to improve our services. Nobody is perfect but everybody can try to be.
WE GUARANTEE to return your phone calls promptly. For a positive, productive lawyer/client relationship, we must communicate openly and freely with each other. We promise to return your phone call within 48 hours. Both Billy D. Price and Megan Price will take calls at any time provided that they are in their office and otherwise available. As a result, when you leave a return number you should leave one where you can be reached during these designated times. If Billy or Megan is in trial or otherwise detained, then one of their Legal Assistants will call you and attempt to resolve your problem. If your problem cannot be resolved by a Legal Assistant, then the Legal Assistant will schedule a time when you can speak with Billy or Megan or will schedule an office visit for you.
WE GUARANTEE a 24-hour response time to incoming e-mails. Billy, Megan and Diana review emails continually every day. Because our attorneys are often with clients or involved with legal proceedings, e-mail is our preferred method of communication. Billy’s email address is [email protected], Megan’s email address is [email protected], and Diana’s email address is [email protected].
WE GUARANTEE to always have a lawyer or a competent legal assistant available to serve you. We guarantee you the best possible service and we’ll be glad to hear from you. If you have an important matter, we urge you not to wait until the last minute to contact us. While we can put out a lot of fires, we cannot guarantee that every fire can be extinguished especially when we have little or no prior notice of the potential problem. We have hundreds of clients and therefore expect each one to give us adequate prior notice of any potential problem related to their case.
WE GUARANTEE to meet all deadlines. Few things are as frustrating as deadlines that are not met. A missed deadline can do a lot to undermine a good lawyer/client relationship. What’s more, we want you to know that you can trust what we tell you, and meeting a deadline is important. So we guarantee to complete all promised work on time. At the same time, we expect you to provide all documents that we request or that the Trustee may request on a timely basis, to keep all scheduled office visits, to return all of our calls on a timely basis, to appear at all court hearings, to comply with all directives of the Bankruptcy Trustee and the Court, and to otherwise apply the rule of due diligence to your case.
WE GUARANTEE the fee we quoted you. No one likes financial surprises. That’s why for every possible legal matter in your case we have provided you with a written fee. No matter how long it takes us, it will never cost you one penny more than is set forth in these written agreements. Once we quote a fee, and agree to a fee, then we stick to it, no matter what. You can depend on it.
WE GUARANTEE you will always receive the highest level of personal care and attention. No one likes to be thought of as a case number. Every person in our office is here for one purpose: To serve you. If you don’t receive the close personal care attention you want, nothing else matters. Billy D. Price’s motto is to treat each client the way he would want to be treated if he was the client and not the lawyer. Megan and Diana have adopted the same philosophy. When you’re our client, you become part of our family. And we guarantee you’ll receive the best we can offer. We are not perfect, just like the members of your family, so we do make mistakes from time to time. We therefore encourage clients to bring these mistakes to our attention so that we can correct any problems.
WE GUARANTEE to communicate with you in writing regarding every important matter in your case. You deserve to be kept current on the progress of your case. So, without fail, we will mail you a written copy of every document that we produce or receive regarding your case. We will not settle or resolve any matter without your prior consent or subject to your final consent and approval. Good communication is the key to a good working relationship with your lawyer. And we intend to make sure that your relationship with our firm is the best you have ever had … or ever will have. You in turn must communicate with us as to any problems you may have with your case, your plan payments, any mortgage payments, or with any creditors or collection agents.